This course is designed for aspiring, new, and current team leaders who want to build practical leadership and management skills. Delivered as live online classrooms across Aotearoa New Zealand, this course gives you the confidence, tools, and mindset to guide teams effectively.
Many leaders are promoted based on technical ability and left to “wing it.” This program closes that gap, covering the fundamentals of people management and providing techniques you can apply straight away.
This course complements any leadership development programme.
Want to run this course in-house? Yes we can do that!
Team Leader Training Course Snapshot
Next intake: 28 January 2026
Duration: 8 weeks, with 2 x 75-minute live online classes per week (16 sessions total)
Commitment: 2.5 hours of class time per week + reflection and practice time
Attendance: 13 of 16 sessions required to graduate
Cost: $1000 + GST or $130 + GST per week (pay as you learn)
Format: Virtual classrooms via Zoom, interactive and collaborative
Who it’s for: Aspiring, new, or existing team leaders, managers and supervisors, with little or no formal training
Workshop 1: Kick-off & Whanaungatanga
Build connections with classmates, understand course principles, set protocols, and test technology.
Workshop 2: Mindset for Learning
Explore learning preferences and strategies to get the most from the course.
Workshops 3–4: Mindset for Management
Examine what leadership means, why technical skills don’t guarantee success, and create a personal 90-day plan.
Workshops 5–7: Advanced Communication
Learn active listening, questioning techniques, overcoming cognitive biases, and improving non-verbal and written communication.
Workshops 8–9: Coaching & Empowerment
Develop skills in delegation, problem-solving, and motivating teams without micromanagement.
Workshop 10: Delivering Feedback
Apply the BE COOL feedback model, deliver feed-forward, and set SMART goals to improve performance.
Workshops 11–12: Resilience & Growth Mindset
Strengthen resilience, change agility, and adaptability to lead confidently through challenges.
Workshop 13: Time Management
Apply practical techniques to manage meetings, coaching, emails, and competing priorities.
Workshops 14–15: Effective Meetings
Run inclusive and productive team meetings, manage difficult conversations, and introduce employee-led development sessions.
Workshop 16: Psychological Safety & Graduation
Learn to create safe, collaborative environments where ideas thrive. Conclude with reflection and course graduation.
How it Works
Flexible Delivery
This training is delivered online via Zoom, allowing you to join from home, the office, or anywhere with internet access. No travel or parking required.
We also offer face-to-face training for groups of four or more, available nationwide, as well as one-on-one coaching tailored to individual needs.
Interactive Virtual Classrooms
Sessions are highly interactive, using group discussions, whiteboards, polls, quizzes, and collaboration tools. For those less comfortable speaking in groups, anonymous tools such as word clouds and voting provide ways to participate.
Time Commitment
Each session is 75 minutes long, with two sessions per week. We recommend setting aside an additional 15 minutes after each session for reflection and planning.
Manager Involvement
We encourage learners to regularly discuss progress with their manager. This accountability helps embed new skills and ensures the business sees a return on its investment.
School Term Scheduling
Courses are scheduled during school terms to avoid clashes with school holidays.
Equipment Needed
A laptop or computer with a webcam and a microphone. Headphones are recommended for workplace participation. Any required software (free versions) will be arranged prior to the course start.
Benefits of Team Leader Training
Stronger leadership
Gain the skills to inspire, guide, and influence your team effectively.
Clear communication
Build confidence in managing conversations and workplace relationships.
Engaged teams
Motivate and support staff, improving morale and retention.
Improved performance
Boost collaboration, productivity, and results across the workplace.
Resilience and agility
Lead confidently through uncertainty and change.
Payments & Refunds
Instalments
Choose to pay weekly or fortnightly with our flexible “pay as you learn” option.
Missed sessions
If you miss a class, we provide materials or arrange one-on-one catch-up sessions (additional fees may apply).
Attendance
To graduate, you must attend at least 13 out of 16 classes. Contact us in advance if absences are unavoidable.
Refund policy
If you cannot complete the course, we’ll refund the remaining sessions minus a 10% administration fee. If you cancel before starting, we aim to reschedule you or provide alternative options.
Complementary Courses
Explore these courses to complement your leadership journey and create a well-rounded development pathway.
Social Intelligence Training
Improve workplace relationships by understanding different working styles.
Why Choose Epic People?
Our approach is designed specifically for New Zealand SMEs, giving new and aspiring leaders the confidence and skills to manage people effectively. With over 30 years’ experience in HR and leadership development, we combine proven frameworks with practical, interactive learning that helps team leaders apply what they learn straight away in their workplace.
Ready to build epic leaders?
If you’re ready to invest in your leaders and unleash the capability of your workplace, Epic People is here to help. From team leader training to social intelligence workshops, we design development pathways that build epic leaders and create lasting impact.
Get in touch today to find out how we can support your leaders and your business.
FAQs
Who is this course designed for?
Aspiring, new, and current team leaders, managers, or supervisors who want practical people-management skills.
How long does the course run?
It’s an 8-week program with 16 live online classes. Each session is 75 minutes, held twice a week.
What is the time commitment?
You’ll spend about 2.5 hours in class each week, plus 15 minutes after each session for reflection and planning. Total of 3 hours per week.
What equipment do I need?
A laptop or desktop computer with a webcam and microphone. Headphones are recommended, and Zoom software (free version) must be set up in advance.
How interactive are the online classes?
Very interactive. Sessions include discussions, group activities, polls, and collaborative tools, with options for anonymous participation.
Can courses be delivered onsite?
Yes. For groups of four or more, we offer customised in-person options nationwide, as well as one-to-one coaching.
What are the payment options?
You can pay $800 + GST upfront or use the “pay as you learn” instalment option of $110 + GST per week.
What happens if I miss or can’t complete the course?
We provide materials for missed sessions and may offer one-on-one catch-ups. If you can’t complete the program, we’ll refund the unfinished portion minus a 10% administration fee.
